Troubleshooting

Cloudy water can be caused by one of 4 issues

1. INCORRECT WATER BALANCE

• Check and adjust pH to between 7.4 – 7.6
• Check and adjust Alkalinity to between 125 – 150ppm

2. INCORRECT DOSING OF AQUASPA™ SPA SANITISER AND/OR AQUASPA™ SPA KLEER

Either too much or too little can cause cloudy water.

• Test the sanitiser level – this should be 15-20ppm
• If spa has been overdosed
  • Remove 1/3rd of the water
  • Dilute with fresh water
  • Retest

3. BLOCKED FILTER CARTRIDGES

• Remove Filter Cartridges and clean with AQUASPA™ INSTANT FILTER KLENZ
• Shock dose the spa with a double dose of AQUASPA™ SPA SHOCK and run filter for 2 hours

4. BUILD UP OF BODY FATS IN PIPE WORK

• Use AQUASPA™ PIPE KLENZ and drain and refill spa

• Add one cap of AQUASPA™ ANTI FOAM to stop foaming
  • However, this will only mask the problem and not eliminate it

Foaming is usually caused by either high levels of sanitiser, incorrect Water Balance or an excess build-up of body fats in the filter or pipe work

To correct the problems

• High levels of sanitiser
  • Check sanitiser level and correct the dose if necessary

• Incorrect Water Balance
  • Test Water Balance parameters and correct if necessary
• Build-up of body fats
  • Thoroughly clean Filter Cartridge using AQUASPA™ INSTANT FILTER KLENZ
  • If necessary, use AQUASPA™ PIPE KLENZ and drain and refill spa

A strong chemical or offensive odour is usually caused either by

1. Too low a pH
2. Overdosing with AQUASPA™ SPA SANITISER
3. The presence of body fats

To remedy

• Check and adjust pH
• Dilute spa with fresh water if necessary
• Body fats can be treated by a dose of AQUASPA™ SPA SHOCK and adding fresh water if necessary

A light brown scum around the waterline may occur.

This can be caused by

• The quality of your source water and any possible impurities
• if you have the jets and /or bubbles running when adding AQUASPA™ SPA SANITISER

If you encounter this

• Simply wipe some AQUASPA™ pH REDUCER with a soft cloth on to the brown scum to remove
• We provide a special Spa Pad, for this purpose, and it is included in our AQUASPA™ START-UP KIT